What will you do day-to-day?

Inside Sales Activities

• Directly support the Sales Team before, during, and after a sale.
• Work directly with ESTI vendors to construct deals made up of quotations, vendor purchase orders and invoices.
• Assist with the deal management flow and any associated documentation at all stages of the sale.
• Assist in finalizing deals and performing any needed reconciliation.
• Preparation of invoicing materials to be passed onto ESTI financial staff.
• Sales tracking by deal, from order through to logistics, delivery, client service and invoicing.
• Asset management and recording.
• Asset book generation and management.
• Opportunity reporting and management.
• Sales report creation and management.
• Coordination of marketing activities.

Vendor Partnership Management

• Work with the sales team to manage current vendor partner programming and onboard new vendor partners.
• Create prior approvals, gather documentation, claim applicable expense through vendor programs, and ensure accuracy of rebates.
• Create necessary plans for future funding, and plans for program or partnership level advancement.
• Gather requirements and develop training plans to meet vendor requirements.
• Manage partner rebates and the rebate programs.
• Manage internal Microsoft licensing, and other licensing as needed.
• You will have access to a vehicle, and possess a valid drivers license.

Qualifications and Skills: 

Education: Bachelor of Commerce, Diploma, or equivalent business experience

Experience required:  1-3 years in a related office environment; experience with computer hardware, software and licensing will be considered an asset. 

Skills: Critical thinking, problem solving, orgnization, attention to detail, client service, relationship management, flexibility, and a strong work ethic are required to be successful in this position. Familiarity with:

• Sales
• Sales Operations
• MS Office tools including Word and Excel.

Organization and Time Management:

• Provides clear and concise information on a timely basis to others who need to act on it, including clients and other ESTI employees
• Uses strong organization and time management abilities with the use of tracking mechanisms
• Provides consistent, accurate work on a timely basis.

Detail Oriented:

• Able to process large volumes of detailed and variable information 
• Be aware of each component, looking for discrepancies and errors
• Achieves thoroughness and accuracy when accomplishing a task through concern for all areas involved
• Looks for potential improvements in work processes and results.

Motivated:

• Inside Sales pace and deadlines require a "problem-solution" mentality as situations may dictate an immediate solution to ensure client satisfaction
• Anticipates needs in different situations and takes appropriate action
• Requires minimum supervision and is self-directed within the scope of their accountabilities.

Communication:

• Within Inside Sales, the ability to professionally manage conversations with Vendors, Logistics, and Clients will be required.
• Communication to team members in a proactive and respectful manner in a high stress environment is expected. 
• A confident communicator that demonstrates an ability to be personable and professional while dealing with vendors, clients or service providers whether by phone, email, or in person.
• Demonstrates the ability to convey thoughts and express ideas effectively in written and oral communication, internally or externally if required.

Relationship Management:

• Is dedicated to providing high quality service, and maintaining good working relationships with supervisor, back-office staff and vendors
• Uses strong communication abilities, both written and verbal to build and maintain relationships
• Demonstrates professional and appropriate behavior.

Technical Abilities:

• Hardware/Software general knowledge
• General Business skills including: training, resource allocation, marketing, financing agreements, accounting, operations management, and Microsoft Office Suite.

Problem Solving:

• Is able to anticipate potential problems in product and service delivery and be proactive in overcoming them
• Considers organizational priorities when making decisions or analyzing the costs and benefits of various alternatives
• Utilizes problem solving skills and techniques inherent in Business Analysis.

We enjoy:

• A responsibly flexible environment. Stay on top of your work, but pick up the kids from school
• Total compensation package above the industry average, with an exceptional bonus plan
• A health-care spending account.

We are an Equal Opportunity employer. If this opportunity fits who you are, and what you are capable of, we strongly encourage you to apply. Please submit your cover letter, resume, and contact information on the form below, or email hr@esti.ca